Support for product questions, orders, digital downloads and consumer complaints.
Customer support
Email: contactus@guidewise.shop
Phone: +91-9250040441
Legal seller: Saubhagya Samridhi
Address: 1282, Sector 29, Faridabad, Haryana 121008, India
GSTIN: 06AATPW8582G1ZR
General response target: 24–72 business hours.
For an order or download problem
Please include your order number, the email used at checkout, the guide title and a short description of the problem. If helpful, attach a screenshot that does not contain sensitive payment information. Never send passwords, verification codes, full card numbers or banking credentials.
Grievance Officer
Gaurav Walia
Grievance Officer, Guidewise
Email: contactus@guidewise.shop
Phone: +91-9250040441
Guidewise intends to acknowledge a consumer complaint within 48 hours of receipt and work toward redressal within one month, or sooner where a shorter legal deadline applies.