Terms for purchasing and using Guidewise digital products.
Seller
Guidewise is operated by Saubhagya Samridhi, 1282, Sector 29, Faridabad, Haryana 121008, India. GSTIN: 06AATPW8582G1ZR. Customer support: contactus@guidewise.shop · +91-9250040441.
Products and order information
Guidewise sells downloadable digital guides. The product page states the title, displayed price, intended scope and included files. Please review those details before placing an order. An order is not treated as successfully paid merely because a payment attempt was started.
Prices, currency and taxes
Guidewise displays product prices in USD. Our pricing policy is to keep the displayed product price as the customer-facing Guidewise price. Applicable taxes, where charged by Guidewise, are intended to be handled within that displayed price according to the store tax configuration and applicable law. A customer's bank, card issuer or other financial service may separately impose currency-conversion, cross-border or other charges outside Guidewise. Where required, invoices may include Guidewise seller details, GSTIN, place-of-supply information and applicable tax treatment.
Payment processing
Enabled payment method currently shown by WooCommerce: Pay securely with Razorpay. Guidewise will not release downloadable-product access merely because a customer reaches a success-looking browser page; download permission is intended to follow the successful order status recorded by WooCommerce.
Digital delivery
When WooCommerce grants download permission after confirmed payment, download access is intended to be provided through the secure order confirmation page. Keep the payment-confirmation email for its secure purchase-access link and order reference. File access is subject to the download settings stated for the product and store.
Permitted use
Your purchase gives you a non-exclusive, non-transferable licence for personal use or internal business activities. You may download and print the PDF and edit an included Excel workbook for that permitted use. You may not resell, redistribute, sublicense, publicly upload or commercially distribute the original files or modified copies without written permission from Guidewise. Purchasing does not transfer ownership of the underlying content.
Information limitations
Guidewise products provide general informational and organizational material, not individualized professional advice. Requirements can change and can depend on personal facts and jurisdiction. Verify consequential decisions using current official sources or qualified professionals.
Refunds and consumer rights
See the published Refunds & Failed Downloads policy for our operational process. Nothing in these terms limits rights or remedies that cannot lawfully be excluded.
Consumer complaints
Grievance Officer: Gaurav Walia, Grievance Officer, Guidewise. Contact contactus@guidewise.shop or +91-9250040441. Guidewise intends to acknowledge consumer complaints within 48 hours and work toward redressal within one month, subject to any shorter mandatory legal deadline.